Vancamper Help Desk

Answers to our FAQ - and support if you need it.

Messaging

How do I send pictures in messages?

Click the camera icon to the left of where you type your message. This will allow you to send pictures to the person you are chatting with. If you are using our iPhone/Android app and do not see this icon, make sure you are running the latest version of the app by checking for updates (either on the Google Play or App Store)...

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Reply rate

When viewing a listing, we display the reply rate for a seller under their profile. The reply rate indicates how often a seller replies to a buyer’s first message...

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Sending and receiving messages

If you've found a camper you're interested in and want to contact the seller, here's how...

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