After we verify and approve a sale, we'll send the seller an email letting them know it's OK to give the vehicle to the buyer.

If the seller has a loan and doesn't have their title: We'll initiate their payment and a payment to their lienholder when the buyer picks up the vehicle.

If the seller has their title: We'll provide a state-specific guide for signing and mailing it to KeySavvy. We'll initiate their payout when we receive the title and the buyer has picked up the vehicle.

We guarantee sellers get paid, but we also guarantee buyers get a clear title — and this is an important part of our process. Some sellers choose to mail their title in advance, before handing over the keys, but it isn't required. The sale is final when the buyer picks up the vehicle, whether or not we've received the title.