Vancamper Help Desk

Answers to our FAQ - and support if you need it.

Homepage gallery feature

The Homepage gallery feature creates a second copy of your listing displayed in a prominent position on our homepage, where it is automatically shown to buyers near your listing's location.

Listings featured on our homepage gallery typically receive 10 times more views than regular listings. Homepage features are a great way to reach as many buyers as possible in the shortest period of time.

How to purchase a homepage feature for your listing
  1. Visit My Listings.
  2. Find the listing you want to feature, then click Edit.
  3. At the bottom of this page, there is the option to feature your listing on the homepage gallery.
  4. Select how long you want the promotion to run for.
  5. You will be redirected to checkout to complete your order.

Note: This feature is available for purchase on desktop and mobile devices (via your browser), however it is not viewable on the Vancamper app.

You can choose how long you want your feature to run for. Once the promotion ends, your listing will be removed from our homepage gallery, but will still appear in normal search results.

Note that if you update your listing as sold, it will be automatically removed from the homepage gallery.

The short answer: as soon as payment is confirmed and we've reviewed your listing.

For new listings, reviews are normally completed the same day (excluding weekends and holidays). For existing listings, your home page feature will be added immediately.

Your promotion starts when we've approved it - not when you purchased it. This takes into account any delays in reviewing your listing - to make sure you get your full money's worth!

Why don't I see my listing on the homepage?

Most of the time this is because we haven't yet approved your listing. Try checking again once you've received a confirmation e-mail from us.

Please also note that only 12 listings are shown at a time on the homepage gallery at one time. If you don't see your listing, try refreshing your browser.

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